Welcome to Simply Fancy Dress Shop!

At Simply Fancy Dress Shop, we’re passionate about bringing the magic of costume adventures to customers worldwide. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site and making purchases, you agree to these terms.

1. Our Products and Services

Costume Collections

We specialize in authentic costume designs spanning from the 1920s through the 2000s, including:

  • 1920s, 1950s, 1960s, 1970s, 1980s, 1990s, and 2000s era costumes
  • Alice in Wonderland and other themed collections
  • Costumes for adults and children
  • Complete accessory collections

Service Area

We ship worldwide with some restrictions. Currently, we cannot deliver to certain Asian countries and remote regions. Please contact us before ordering if you have questions about delivery to your location.

2. User Responsibilities

Account Accuracy

You are responsible for:

  • Providing accurate and complete information during registration and checkout
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account

Prohibited Activities

Users may not:

  • Use our website for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use automated systems to extract data from our site
  • Make false or fraudulent purchases

3. Order and Payment Terms

Order Processing

  • All orders are processed within 1-2 business days after payment confirmation
  • You will receive shipping confirmation with tracking information
  • We reserve the right to cancel any order for suspected fraud or errors

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

  • All prices are listed in US dollars
  • Customers are responsible for any customs duties, taxes, or import fees
  • We reserve the right to adjust prices due to market changes or errors

4. Shipping and Delivery

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

Delivery Responsibilities

  • Provide accurate and complete shipping address
  • Be available to receive packages or make arrangements
  • Inspect packages upon delivery for visible damage
  • Report any shipping issues within 48 hours of delivery

Important: Once your package is marked as delivered, responsibility for the item transfers to you. We recommend using secure delivery locations and tracking your shipments.

5. Returns and Exchanges

Return Policy

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, and in original condition
  • All original tags and packaging must be included
  • Receipt or proof of purchase required

Non-Returnable Items

For hygiene and quality assurance, the following cannot be returned:

  • All accessories (including items from “Accessories” and “All Accessories” categories)
  • Costumes showing signs of wear, makeup stains, or damage
  • Altered or customized items
  • Products without original tags or packaging

Exchange Policy

  • Exchanges available for different sizes or costumes from the same era
  • We cover standard shipping for replacement items
  • Price differences will be refunded or charged accordingly

6. Intellectual Property

Website Content

All content on our website, including:

  • Product designs and descriptions
  • Images and photographs
  • Logo and branding elements
  • Website layout and design

are the property of Simply Fancy Dress Shop and protected by copyright laws.

User-Generated Content

By submitting photos, reviews, or other content to our site, you grant us permission to use this content for promotional purposes.

7. Liability Limitations

Product Use

While we ensure the highest quality standards, customers are responsible for:

  • Proper care and maintenance of costumes
  • Following care instructions provided with products
  • Using costumes in safe and appropriate manners

Website Availability

We strive to maintain 24/7 website availability but are not liable for:

  • Temporary website unavailability due to maintenance
  • Technical issues beyond our reasonable control
  • Third-party service interruptions

Limitation of Liability: Simply Fancy Dress Shop’s total liability for any claim related to your use of our website or products shall not exceed the purchase price of the items in question.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy (available on our website) details how we collect, use, and protect your personal information. By using our site, you consent to our data practices as described in the Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state where Simply Fancy Dress Shop is headquartered. Any disputes shall be resolved in the appropriate courts in Arlington, US.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms. We encourage regular review of this document.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Simply Fancy Dress Shop, 11 Adams Street, Arlington, US 02474

Response Time: We typically respond within 1-2 business days

Thank you for choosing Simply Fancy Dress Shop for your costume adventures! Let’s make every event magical together!

© Simply Fancy Dress Shop. All rights reserved.